Best practices for embedded video
Aug 07, 2012
By
Will B
I've been trying to embed video into a slide, and not having much success when publishing.
The video format is mp4. The project/scene consists of two slides, one of which contains the video.
When I preview the scene, then the video plays, but when published the video appears as a big empty white space and playback freezes.
I've tried out all manner of publishing settings to no avail.
Any tips please from the pros would be a big help. Is there an example project which works so I can test if it is my system at fault - or are there known issues with the release which I need to work around?
Thanks for your help!
12 Replies
Will B,
Out of curiosity...what browser are you using to view the playback? If it's Chrome, or FireFox, I'm having similar issues. Try IE9 and see if this clears the issue...
Mike
Are you publishing for LMS, Web? Are you viewing the generated playback from the server or from your desktop?
I've found that if I publish for web the view works in preview and when actually testing from the web, but not when I try it locally. (sometimes!)
Rothrock, I was going to suggest the same thing. Will are you testing on a server?
I assume that the server supports the MP4 MIME/Type.
I have the same problem with a white space where the video should be when played on IE 8. My client uses IE 8 exclusively due to custom applications. Works with Chrome. What can I do to get it to work on IE?
Hi Brent!
Please do the following to see if it resolves the issue Internet Explorer 8 users are experiencing:
1) Upgrade Adobe Flash Player here.
2) If your LMS requires Java to be installed on the client computers, be sure the correct version of Java is installed and enabled for your browser. Java can be downloaded and installed here.
3) Clear your browser cache. You can do this in Internet Explorer by going to Tools > Internet Options > General > Temporary Internet Files. Select Delete Cookies and Delete Files.
4) Also in Internet Options, on the Security, Privacy, and Advanced tabs, reset everything to its default settings. There is a button on each tab to reset defaults.
5) In Windows Vista / 7, go to Start > All Programs > Accessories > Run. In Windows XP, go to Start > Run.
6) Copy / paste the following line of text (depending on your operating system) into the Run dialog box. Click OK, and delete the entire contents of the window (folder) that opens.
Windows Vista / 7:
"C:\Users\%username%\AppData\Roaming\Macromedia\Flash Player\#SharedObjects"
Windows XP:
"C:\Documents and Settings\%username%\Application Data\Macromedia\Flash Player\#SharedObjects"
7) Close all browser windows for the changes to take effect, and then test your content again.
Hi Will, as Brent mentioned, if you are publishing as Web output and posting it on a server on your intranet, that server must be setup to support the .mp4 MIME type. You can check out more info on that here. Otherwise I think Leslie has hit all other possibilities!
Thanks Duane for your input as well
Hello - I wanted to know more about embedded videos from Vimeo in SL 360. Also to see if others are having the same kind of issues.
Due to the file size capacity allowed by our organization's LMS, it can only be up to 55 MB, so I upload the video into Vimeo and then embed it in the player slide.
Once that happens, it is imperative for the learner to watch the whole video so the 'Next' button will not appear until the media has played through. The issue that I have is when I test it, the 'Next' button is illuminated but some learners are having a hard time because the video is complete, but there is a time lapse in between when the 'Next' button appears. I can put together a sample if anyone would like to take a crack at it. The menu navigation is restricted and the playbar is restricted as well.
Hi Faye,
Does the timeline match the video length? If your navigation is restricted, then I would not expect it to be 'available' to your learner until the timeline ended.
If you have a sample, that would be helpful.
Yes, that is correct. The timeline matches the video length. The problem is the lagging at the end.
Happy to have a look if you upload a sample Faye.
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