we are inserting videos into Storyline, several of us using the same template, but for one course, black screens are displaying at the end of the video clips. The developer isn't seeing this behavior but it shows up when other people view. It isn't a matter of the timeline exceeding the video, as those match, and the black screen is not in the video itself.
I tried Daniel's suggestion on a course I'm developing, but it doesn't seem to work. I want to loop a short animation. I've set up the loop using media completes trigger. I tried using the video as the trigger and also the silence audio (in the attached sample). Regardless, I still get the black frame between loops. Occasionally, the first loop completes successfully, but on successive passes you'll definitely see the black frame. BTW, just playing the video straight through (no loop) also ends on a black frame. It is possible that the "black frame syndrome" is caused by something in the video creation process or publishing settings?
If anyone out there has any other ideas about a cause or solution . . .
Thanks Daniel, I am having this problem too on a desktop. Another solution I found is to add a script to pause the timeline when time reaches ____ whatever the length of your slide. The video then did not go to black.
I'm having a similar issue with a video that I imported into Storyline. Basically, this video ends with a fade to black and then stays on that black screen for about 45 seconds (the link is just to Articulate Review with this slide). I thought it was an issue with the video so I imported it into Replay to quickly cut the extra time out of it, but that extra time wasn't in my original video.
I then tried the tip in this thread of triming the video within Storyline, but then my presentation froze for the same length of time at the frame where I froze it. I've tried removing and adding it again and the same issue keeps happening. I'm not sure what to do.
I have a few other videos in my training, but the difference with this one is that I created the video on my Mac using Adobe Premiere Pro and the other videos were recorded and edited in Replay. Could that be the issue? All the files are mp4 files, but maybe it was the way I exported the video in Premiere that's causing this (I selected the output as YouTube 1080p).
I wanted to see if Publishing the video via Replay and importing that file into Storyline would fix this issue and it does! If anyone has any theories on why this might be happening, please let me know as I am very curious.
Hi all, wanted to chime in here since I also had a similar problem with a black screen displaying at the end of my video. The video I had actually created it in After Effects and then edited it in Camtasia before importing into Storyline. When I created the video in After Effects, my composition was set to 29.97 frames per second. However, in Camtasia they only have the option for 30 or 60 fps. I realized the discrepancy in the frame rate could be the problem. So I went back to my original video in AE and changed the settings to make it 30 fps. Then importing that into Camtasia for editing then into Storyline. That solved the problem for me!
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I tried Daniel's suggestion on a course I'm developing, but it doesn't seem to work. I want to loop a short animation. I've set up the loop using media completes trigger. I tried using the video as the trigger and also the silence audio (in the attached sample). Regardless, I still get the black frame between loops. Occasionally, the first loop completes successfully, but on successive passes you'll definitely see the black frame. BTW, just playing the video straight through (no loop) also ends on a black frame. It is possible that the "black frame syndrome" is caused by something in the video creation process or publishing settings?
If anyone out there has any other ideas about a cause or solution . . .
Thanks Daniel, I am having this problem too on a desktop. Another solution I found is to add a script to pause the timeline when time reaches ____ whatever the length of your slide. The video then did not go to black.
Hi everyone!
I'm having a similar issue with a video that I imported into Storyline. Basically, this video ends with a fade to black and then stays on that black screen for about 45 seconds (the link is just to Articulate Review with this slide). I thought it was an issue with the video so I imported it into Replay to quickly cut the extra time out of it, but that extra time wasn't in my original video.
I then tried the tip in this thread of triming the video within Storyline, but then my presentation froze for the same length of time at the frame where I froze it. I've tried removing and adding it again and the same issue keeps happening. I'm not sure what to do.
I have a few other videos in my training, but the difference with this one is that I created the video on my Mac using Adobe Premiere Pro and the other videos were recorded and edited in Replay. Could that be the issue? All the files are mp4 files, but maybe it was the way I exported the video in Premiere that's causing this (I selected the output as YouTube 1080p).
UPDATE!
I wanted to see if Publishing the video via Replay and importing that file into Storyline would fix this issue and it does! If anyone has any theories on why this might be happening, please let me know as I am very curious.
Hey Amanda, thanks so much for the update!
So, all you did was import the video into Replay, publish the Replay file to MP4, then upload that MP4 into Storyline?
I'm not sure why that would have fixed the issue, since you didn't make any video edits. In any case, I'm glad you solved it!
It worked Daniel.
Thanks a lot...
I'm glad that Daniel's post was able to help you as well, Immanuvel.
Thanks for popping in to share and welcome to E-Learning Heroes. 😊
Hi all, wanted to chime in here since I also had a similar problem with a black screen displaying at the end of my video. The video I had actually created it in After Effects and then edited it in Camtasia before importing into Storyline. When I created the video in After Effects, my composition was set to 29.97 frames per second. However, in Camtasia they only have the option for 30 or 60 fps. I realized the discrepancy in the frame rate could be the problem. So I went back to my original video in AE and changed the settings to make it 30 fps. Then importing that into Camtasia for editing then into Storyline. That solved the problem for me!