Blank resume dialog box
Aug 15, 2017
By
Perry B
The "resume course" dialog box in my course has been showing up blank for the most part. The text that asks the user to resume the course is missing/blank. The "Yes" and "No" buttons show up and function properly.
I have made sure the text is not white in the Player settings (notification window colors) and also reset the text labels as well but with no success. Would there be something else overriding these settings?
Thanks!
Perry
5 Replies
That's odd, Perry. Thanks for letting us know what you already tried. I have a few more questions to help me narrow this down:
Alyssa,
Sorry, I forgot to include those details. I am using Storyline 2, update 11. It is Flash-based output on our LMS (SumTotal). We are using a custom frame.swf, so I am researching if that could be the culprit.
Thanks!
Perry
Thanks for those details, Perry! Let me know what you find out regarding the custom frame.swf.
Beyond that, here are a couple of other things to keep in mind:
Keep me posted!
Alyssa,
My client actually wants the course to always auto resume so I will not be needing the resume dialog box. Problem solved! :) The resume box comes up fine in other courses with our custom frame.swf, so who knows what happened with this course. Thank you again for your help!
Perry
Hahaha that's good news, Perry! Thanks for coming back around to give me an update. ☺️
This discussion is closed. You can start a new discussion or contact Articulate Support.