Blank screen on preview

Sep 16, 2018

Hi everyone, ever since last week any project i open on two specific computers at the office i work at wont preview what so ever.

How do i fix this? Why does it happen?

2 Replies
Alyssa Gomez

Hi Luca,

So sorry you're hitting a wall here! Are these files saved to the local hard drive, or to a shared network drive?

If you're already working locally, you may need a fresh installation of Storyline on both of those computers. 

Follow the steps in the article below for the version of Storyline you're using:

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