Blank screen when trying to access 360-published courses via LMS

Oct 19, 2017

Our 360 publications have been showing up as blank screens lately on our LMS. Some browsers work better than others - Chrome tends to work more often than Internet Explorer - but nothing is consistent across the board.

Has anybody else experienced - & more importantly, solved - this problem?

1 Reply
Ali Goulet

Hey Nate!

Sorry that's happening-- I'm happy to help.

Have you tried giving your course a test run in SCORM Cloud to see if the same behavior happens there? That'll give us a better idea whether the issue is file related or LMS related.

If you share your .story file here, I can help with testing! You can add it as an attachment right to a comment in this thread.


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