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Hi Carl! We had some issues with saving SL2 courses that were corrected in Update 5. Please be sure that you are working locally on the latest update to Storyline 2, which is now Update 6.

I'm getting the same message. I just updated to SL2 v7. Is there something else that needs to be done?

I have followed the recommendations with regards to saving it local (to the laptops memory ) and not a USB. (I was saving it to an external hard drive). I've not had the message appear since I've been doing this. ( fingers crossed)

Hi Didar!

I would advise that you check out the information I shared above. 

If you still need us to take a look at something, you are welcome to work directly with our team here.

A bit late to this conversation, but I'm having the same issue, in Storyline 360.

Any help? 

Hey Tara - I see where you reached out to our support team as well (00998414), so they will be able to take care of you.

I do know that in a previous issue, importing the slides into a new file seemed to help another user as well.

I will follow along with your case as well.

That worked!

Thank you very much!

Oh, perfect! Thanks for updating your support case as well. 

Please note that replying to the forums via e-mail attaches your signature. You are welcome to pop in and update if needed.

I’ve already upgraded to version 9, but still get error message.

Hi Walter and welcome to E-Learning Heroes 😊

Did you try importing the slides into a new file to see if that solution worked for you as well?

Thanks for the suggestion, but still doesn't work.

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Walter Thompson
Sr. Instructional Designer
Sales Learning & Leadership Development
ADP WW Sales Operations

904.246.0118
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Sorry to hear that Walt - would you be able to share the .story file for us to take a look?

Looks like your email signature came through when you replied via email as well. You can remove that if needed - quick Peek video here if you need help.

I have the same issue. I try to 'save as' with different name but still doesn't work i also try to import to a new project file but some of the slides are missing.

Any help? Thank you in advance :)

Hi Celline and welcome to E-Learning Heroes :)

Thanks for reaching out and sharing that you're running into a similar issue.

I was able to successfully open the .story file you shared above as well as import it into a new file.

Curious if the issue happens in any course you are working on or just this particular one?

If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.

If it's happening in any/all files, you should conduct a repair of your software.

Hi Leslie! Thank you for helping me but i still can't open the file and it says that i need to upgrade the current version that i have. I try to import the file into a new one but some slides were missing.

Hello Celline!

Which version are you on?

The last update for Storyline 2 was released on May 24, 2018 (Update 13—Build 1804.2716).

Here's how to check which version of Storyline that you are on.