Blurry Arrows

Hi Julianna,

No updates yet, but you can try to use a block arrow instead of a line arrow and see if that helps any. 

We're still monitoring the impact of this bug, so I appreciate you letting us know that it's affecting your work. Here's an inside look at how we tackle bugs when they're reported.

Hello Articulate Staff - looks like there has been continued issues reported about blurry lines. Has this been resolved? I'm having the same issue. 

Hi Sarah, 

Our team is continuing to track this issue, and I have added your comments to our report. In the meantime, Ren's workaround to replace line arrows with block arrows is an alternative to clear up the blurry lines. 

You're in the right place, and we'll be sure to provide an update as soon as we have more details to share! 

Still having this issue.  Please fix. Also I noticed its been going on for 5 months...

Same here... blurry lines. And I have many many lines in flow diagrams - block arrows are not an option. 

After a little experimenting...

If I insert a simple Line shape (Insert / Shape) and add an end to it (Line Style / End Type) then the line and end (circle, diamond, whatever) are blurry.

However, if I insert an Arrow shape then everything looks much better - not perfectly crisp, but much better. 

FWIW...

And finally... if I insert a Line (with no ends) and insert another shape to act as a line end (an oval shape or a triangle rotated to act as an arrow head) and group the line and shape together, they are both perfectly crisp.

Hi Chris,

Thanks for sharing your workarounds and what you're experiencing, as I'm sure it'll help others in the community who are running into this. 

I'll be sure to include your details in the report and pop back in here when there's any progress to share on this bug!

Any updates on this? I'm experiencing the issue in v3.42.22734.0 as well. Block arrows are not an option and the default arrow head looks almost okay at 1 px weight, but is still fuzzy otherwise. I'm really not looking forward to changing all of these arrows and their various drop states to lines with triangles at the end... This is definitely a frustrating bug that I hope gets corrected soon.

My arrows are crisp until I try to apply the wipe animation to them, then they go fuzzy. Block arrow too. I'm inserting an arrow icon and it seems crisper with the animation.

hahaha

im laughing at a reply. The arrows from Storyline360 v3.42.22792.0 are blurry indeed. It has to do with the fantastic transform in size on export, where it seems all content is truncated in some way/shrunk down by a pixel even, would cause a visual imperfection I'm discovering. Unknown why a storyline arrow would be blurry

Is there any update on this? This seems to be an ongoing issue for years. Ridiculous for such a simple feature with the amount of money this program costs. 

Hi Tayla,

We're targeting a fix for this bug on the next update, but I do want to mention we still have the main portion of our testing to complete.

We're careful about testing bug fixes to make sure we don't put other features at risk, so we’ll be sure to update this discussion if anything changes.

Hi everyone!

As promised, I'm here to notify you of our latest update to Storyline 360, which includes:

Fixed: Arrows and dashed lines were blurry when previewed or published.

To get the latest update, launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any questions. You can reply here or reach out to our Support Engineers directly.

Thanks Leslie.