Blurry images after Storyline 360 latest update, June 18, 2019 (Build 3.29.19305.0)

Jun 27, 2019

I've noticed all of my images I insert into this Storyline 360 course appear blurry everywhere - on the Storyline development screens, when previewed and when published (either as HTML5 or Flash).

The images are all high quality. My Publish settings is set to 100% quality.  I've tried pngs, jpgs, all identical blurry results. All this is happening after applying animation to images or shapes build in storyline.

This is happening after Storyline 360's latest update, June 18, 2019 (Build 3.29.19305.0)

50 Replies
Becca Levan

I appreciate you reaching out, Aurore, and I'm sorry for this trouble.

From here, I want one of our support engineers to work directly with you to help determine what's happening. You should see a private upload link in your inbox to share your project for testing purposes. We'll reach out with the next step after hearing from you!