I am struggling with the quality of my content i.e my imported images and screen recordings appear blurry on the storyboard and when publishing. Any suggestions on how to overcome this?
Would you mind sharing more about what images and videos you're importing?
Here are a few questions to get us started:
Are you using jpg files or png?
Have you tried importing an image from the Content Library? If so, are those images blurry as well?
Are you using an external monitor when recording your screen? We've noticed that using an external monitor can compromise the quality of screen recordings. To fix this, we recommend simply unplugging the external monitor while recording the screen.
Lastly, are you resizing the image at all? If so, is this when they become blurry?
I've also had a very difficult time with Storyline recordings. Most of them come out blurry. Here is a sample file where both my video and try it sections are blurry. What am I missing?
Thanks for sharing your file. Are the recordings being resized at all to fit the slide? Sometimes that can cause blurriness issues to pop up. Take a look at this article for some tips on using the screen recording tool.
I typically record using the Recording screen option through Storyline (same as described in this process). There isn't any resizing done to fit slide content. Usually my videos are blurrier than my step by step processes, but both are still blurry.
I appreciate the article. Yes my screen resolution matches the 16:9 setting I defined the Storyline file to be. Typically I'm not switching between software but if I do I will reference the bonus tip.
Your steps sound like our recommended approach! Since you're still seeing blurry videos when recording your screen, I'd like to have our Support Engineers step in and help.
You can connect with our team by using this link! You'll hear back from us with further troubleshooting steps.
5 Replies
Hello!
I'm happy to help!
Would you mind sharing more about what images and videos you're importing?
Here are a few questions to get us started:
I'm eager to find the fix!
I've also had a very difficult time with Storyline recordings. Most of them come out blurry. Here is a sample file where both my video and try it sections are blurry. What am I missing?
Hi Matthew,
Thanks for sharing your file. Are the recordings being resized at all to fit the slide? Sometimes that can cause blurriness issues to pop up. Take a look at this article for some tips on using the screen recording tool.
I typically record using the Recording screen option through Storyline (same as described in this process). There isn't any resizing done to fit slide content. Usually my videos are blurrier than my step by step processes, but both are still blurry.
I appreciate the article. Yes my screen resolution matches the 16:9 setting I defined the Storyline file to be. Typically I'm not switching between software but if I do I will reference the bonus tip.
Hi Matthew!
Your steps sound like our recommended approach! Since you're still seeing blurry videos when recording your screen, I'd like to have our Support Engineers step in and help.
You can connect with our team by using this link! You'll hear back from us with further troubleshooting steps.
This discussion is closed. You can start a new discussion or contact Articulate Support.