Blurry Next and Previous Button

Feb 01, 2018

I recently published a course to test it out and show a preview to a client. I noticed right away that the next and previous buttons in the player are blurry. I did customize the buttons (changed color and added an outline), as well as the player itself which could be the cause of the problem. Is there anything I can do to improve the button clarity?

5 Replies
Ashley Terwilliger-Pollard

Hi Gale,

I'd also look at your player/browser settings - are you scaling it to fit a larger window/browser? IF so that may also be contributing to the blurriness you're seeing.

As Phil mentioned there are some known blurriness with Chrome and Storyline 360 output, which our team is continuing to investigate and look for solutions on! 

Katie Riggio

Hi, Brigitte!

I'm sorry to hear you're getting reports of blurriness. Let's see if we can spot a trend to help us nail down the cause:

  • What Storyline update are you using? You can find this detail by clicking on the Help tab, then About Storyline.
  • What browser(s) are the learners using?
  • Can you share a link to the published output for testing? 

We'll explore our next course of action from there!

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