Blurry screen recordings - please help!

Hi - I tried to do a short screen recording and insert it into my Storyline file (Insert > Record Screen), but when it's published (or previewed) the entire screen recording is quite blurry, almost unreadable (so it's not usable).  I'm recording how to fill in an Excel spreadsheet, step by step.  My story size is 720 x 540, and even when inserted into Storyline at this same size, or "full screen", it's blurry.  Is there something I'm missing?  Please help!  Under a deadline...Thanks for any advice you can provide.

7 Replies
Pete K

Justin Wilcox said:

Hi Brigitte. 

When you customize the player template, lock the player to its optimal size. That should optimize the quality of the screencast.

I've had the same issue. Even after following your directions Justin, the recording still came out very blurry.  So much so, that I had to use Adobe Captivate just to get a crystal clear recording. I'm hoping the next update addresses this.
Eric Nalian

Hey Brigitte,

I recently had this issue as well.  I fixed it by changing the Story size.  By default, storyline is set to 540x720 - if the recording window is enlarged at all, it will result in a blurry recording.

To fix this, I changed by story size to 1211 x 908.  Now I record at about full screen, while keeping the dimensions of SL the same so it will still display properly on an iPad (haven't viewed these courses on an iPad yet).  The videos are coming in crystal clear!!

-Eric

Pete K

Eric Nalian said:

Hey Brigitte,

I recently had this issue as well.  I fixed it by changing the Story size.  By default, storyline is set to 540x720 - if the recording window is enlarged at all, it will result in a blurry recording.

To fix this, I changed by story size to 1211 x 908.  Now I record at about full screen, while keeping the dimensions of SL the same so it will still display properly on an iPad (haven't viewed these courses on an iPad yet).  The videos are coming in crystal clear!!

-Eric


This tip works well for a clearer recording. Thank you for sharing. However, the other issue I had was with the recorded sound as it still drops out occasionally. I've tried to close any programs that may be running in the background but this didn't seem to help. When I recorded with Adobe Captivate, the sound was consistently clear all the way through. Plus the rendering time with Storyline, took WAaaayyyy too long. It took me about 40 min. to get my 25 min. recording rendered before I could review it. Adobe Captivate on the other hand took only 10 min. to render the recording. I'm just glad I had an alternate means to address my recording needs. I feel that Articulate has some room for growth in this area.

Dale Batko

I addressed a blurriness issue in the same manner, changing the recording size to 1080x810 which is a 50% increase from 720x540.

However, as this was a Microsoft Excel simulation, I encountered the additional problem of having to press Enter to confirm formula components like the equal sign (=) and division symbol (/) which is not how an Excel user would enter a formula - they wouldn't press enter until the whole formula had been keyed in. My post, from 11/29/18, is entitled "Error creating Step-by-step slides for Excel formulas" at this location: https://community.articulate.com/discussions/articulate-storyline/error-creating-step-by-step-slides-for-excel-formulas