Blurry screens

Hi John

what DPI setting do you have? SL requires 96DPI.

Also, are you previewing or is that your published file you are looking at?

Hi Wendy,

It is set at 96dpi. That is a previewed screen but it looks the same when I publish it. 

Thanks

Sorry John just saw your other post referring to blurry screen captures I misunderstood and thought it was blurry text.

It looks like the way you grabbed your screenshots, ideally you grab them at the resolution you plan to display them.  I would also use png or gif as your capture format

Hi John! Looks like you are getting some assistance here and we responded to a similar question here as well.

Hi everyone,

Here is an update. I noticed yesterday that when I am working in Storyline, adding hotspots, shapes, etc the screen captures look great. As soon as I preview the screen or layer, the text on the screen capture becomes very blurry. The same thing happens when I publish. Any thoughts on this?

Hi John! Would you be able to share your .story file for us to take a look at?

Unfortunately there is a block on my email that won’t let me send the file. Can I try and send the file from another email address? John.hancock@gmail.com

Hi John! 

If you are able to share your files in the forums, you are welcome to pop in and share via the 'Add Attachment' option in your reply. Attachments via e-mail will not post in the forums anyway.

If you need to submit privately, you may do so here.

I am sending it via the link you sent.

Thanks