Blurry Screenshots when Publshing to Word

May 29, 2014

I'm having issues with blurry screenshots when I publish to Word. They look fine in the Player, but when they show up in Word, they are fuzzy. I've tried using different screen resolutions for the Screen Recordings, but regardless of the size, the screenshots in the published Word document show up fuzzy. Any suggestions on how I can get clear screenshots when Publishing to Word?

30 Replies
Ashley Terwilliger-Pollard

Hi Rob,

Thanks for reaching out! This discussion is a bit older, but there were a number of improvements made to Storyline 2 to help resolve this blurry publish issue. In addition to those changes in Storyline 2, our team did implement some other fixes and methods in Storyline 3 and Storyline 360 based on the new set up we had for publishing. So if you're still seeing some blurriness in Storyline 3 or Storyline 360, we'd want to take a look at one of your .story files and a Word doc as well. 

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