I'm having issues with blurry screenshots when I publish to Word. They look fine in the Player, but when they show up in Word, they are fuzzy. I've tried using different screen resolutions for the Screen Recordings, but regardless of the size, the screenshots in the published Word document show up fuzzy. Any suggestions on how I can get clear screenshots when Publishing to Word?
Thanks TS - I'm going to share this one with our team in regards to the blurriness, and admittedly I'm not an expert in all things vision, but at the "large" size I could still read/make out the text within the left hand side.
I don't have an updates to share yet, but I do see that our QA team is investigating. I'll keep you posted here once there is information to share but I cannot offer a timeframe for when I'll have an update.
Thanks for reaching out! This discussion is a bit older, but there were a number of improvements made to Storyline 2 to help resolve this blurry publish issue. In addition to those changes in Storyline 2, our team did implement some other fixes and methods in Storyline 3 and Storyline 360 based on the new set up we had for publishing. So if you're still seeing some blurriness in Storyline 3 or Storyline 360, we'd want to take a look at one of your .story files and a Word doc as well.
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Thanks TS - I'm going to share this one with our team in regards to the blurriness, and admittedly I'm not an expert in all things vision, but at the "large" size I could still read/make out the text within the left hand side.
Hi,
Any news on if there is a way to get clearer screen shots?
TS
Hi TS,
I don't have an updates to share yet, but I do see that our QA team is investigating. I'll keep you posted here once there is information to share but I cannot offer a timeframe for when I'll have an update.
Just curious if this was ever addressed, and if this issue still exists in SL3?
Thanks
Hi Rob,
Thanks for reaching out! This discussion is a bit older, but there were a number of improvements made to Storyline 2 to help resolve this blurry publish issue. In addition to those changes in Storyline 2, our team did implement some other fixes and methods in Storyline 3 and Storyline 360 based on the new set up we had for publishing. So if you're still seeing some blurriness in Storyline 3 or Storyline 360, we'd want to take a look at one of your .story files and a Word doc as well.
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