Blurry text in published HTML5 version

Hi everyone. I am publishing some learning modules before courses start up on campus in two weeks, but I have run into a problem. When I publish the module the text appears fuzzy/blurry in HTML5. Has anyone else experienced this problem? Open Sans was very blurry, so I switched to Arial and that helped a little, but not much. Attached is a screenshot of one of the pages with the blurry text. 

3 Replies
Leslie McKerchie

Hi Alex!

Objects aren't vectored in HTML5 output. As a result, they may not appear as crisp in HTML5 as they do in Flash if you set the player to scale to fill the browser. To avoid scaling and reduction in image quality, we recommend locking your course player at optimal size.

We also have an issue reported similar to this (blurry text) that our QA Team is looking into.

One of our users shared a solution that may work for you as well here.

C. Ferguson

The problem with Flash is...Flash is gone. Legacy. I'm guessing you are already aware of the Flash trajectory. At any rate, I would love to see Storyline finally resolve this issue. There are dozens of blogs about this going back four years ago, and no solution as of yet. Please update us all with a solution soon, the value of Sl is bottomed-out for me until there is a solution.

Ashley Terwilliger

Hey Adam,

I've seen you post in a number of forum discussions and Alyssa is working with you in this one specifically. It would be really helpful if we could keep the conversation going in that particular discussion or a Support case vs. trying to touch upon all these other discussions. If you're looking for community assistance or ideas in them, and I missed that , my apologies - but I just want to ensure that we're not duplicating efforts here, as our team tries to get into every forum thread to provide an answer, solution, or confirmation of a known behavior. 

We're happy to work with you one on one through this issue as well, and our Support Engineers are accessible 24/7 using the case submission form here.