Blurry text ONLY in layers
Oct 23, 2018
Hi, I need some help regarding blurry text in storyline. I read som threads about similar issues but can´t really find the answer to this perticular problem.
In the course that I´m bulding are the text previewed as blurry. But it is ONLY text in added layers. All text in the base layers are fine. The text is blurry in preview, when published in review and when I publish it as a SCORM package.
I´m am working in a predecied template and when I try text on layers in other projects at the same computer it´s no problem. So I´m guessing it is some problem in the template settings but that is how far I have come. I can sadly not share a file for you to view the project with the template.
Any ideés?
4 Replies
I have been experiencing this issue for quite a while now. I have an open support ticket with Articulate, but there has been no progress on this. Here is the link to the original thread: https://community.articulate.com/discussions/articulate-storyline/weird-and-random-issues-with-storyline-360-modern-player-layers-previewing-and-publishing
I would suggest you contact Articulate Support and log a ticket. The issues I reported have not improved, despite a whole lot of troubleshooting. It does seem to be with text on layers, or where there are animations added to text and/or images.
Same issue here I noticed it this morning on my layers. Really frustrating. :(
Really frustrating indeed.
Thank you Diane Hope, I actually don´t use the modern player so it is intresting that we share problems. I will contact support but still have my hopes up that the answer will be out there in the community :/.
Hello Broderick and Fanny,
Sorry to hear that you're running into issues with your text.
If you have a sample .story file we could take a look at, that would be really helpful for our investigation of the issue.
You are welcome to share here in the forums, or here privately with our team.
This discussion is closed. You can start a new discussion or contact Articulate Support.