Blurry video

Apr 03, 2014

Hello,

I'm trying to insert a mp4 video into storyline. However, when I insert it (before and after publishing) it becomes EXTREMELY blurry. When I inspect the published file, I notice that it has been compressed from 10 000kb to 3 000kb. This is a demo video and it is absolutely imperative that this be nice and crisp.

3 Replies
Jason Livesey

So I am coming here 3 years after this was last discussed but just in case anyone else comes here for help I wanted to bring up what I found out.

The quality of your video directly depends on the size of your slides, also known as the "Story Size". If you have slides that are smaller then the dimensions of your video it will become squashed and blurry when you publish. Even though it looks fine while you are building the project. If you are able to increase the size of the slides this should fix the issue.

We were not able to do this as we had many markers thought the many story lines we just created that we would have had to go through and reposition. So our work around was to have the video open in browser and not in the slide when you click the video. However the video still sat in the slide looking gross.

As far as I can tell you cannot use a marker to make a play button that opens the video in the browser. They only work for videos that play in the slide. So our compromise was to right click the video and set a poster frame that was an image of a play button. We had videos if varying dimensions, but since the video is not playing in the slide we changed the dimensions of the in slide video to match the play button image. Changing these does not have any effect on the video that opens in the browser once the user clicks. The only downside is that the play button gets a bit grainy like the video preview. But this is much less noticeable.

On a side note, when working with a poster frame in a published story line i kept seeing an issue where the "play button" would disappear when the slide was kept open for the duration of the video. We got around this by extending the timeline of that slide and then dragging the video layer out to the new duration. My best guess is that this is caused by a coding conflict where the time line and the video end at the same moment. Cause once I added just an extra second of duration to the timeline of the slide the key frame would no longer vanish.

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