10 Replies
Alyssa Gomez

Hi Philip,

It's up to your LMS to accept and display both scores within the session report. Have you confirmed with your LMS that this is an option or if there is a particular setting you need to use within the LMS? 

I would recommend looking at how it behaves in SCORM Cloud (an industry standard for testing LMS content) as well as the data being transmitted to your LMS by enabling LMS debug mode.

If you need more help with that testing, we'd be glad to lend a hand! Simply share your file with us here, and we'll take care of the rest.

Philip Deer

Hi Alyssa,
So far we have not been able to figure out why this is happening.

Might there be a setting in Storyline that ensures the SCORM is communicating and recording two attempts?

Currently, in the SCORM Session Report, when a user has taken the exam twice it only whos one attempt and is overwriting the other attempt.

I uploaded the SL file so you can take a look.
Thanks in advance!

Philip Deer

It appears that our LMS only supports SCORM 1.2 which means our large exam files are exceeding the suspend data limit and therefore not tracking multiple attempts. For example, one exam is 50 questions but would have to be reduced to about 28 questions to stay within the limits. Not an option for us as these exams are used for promotion eligibility to ensure users have met the learning objectives sufficiently.

Has anyone else had this issue?
What else might we try?
Any creative workarounds are welcome.

Thanks in advance!