Browser crashes while viewing HTML5 output on iPad

Jul 26, 2013

Hi,

Has anyone experienced browser crash issue while viewing the HTML5 output on iPad 2? The course contains audio and basic effects like fade-in, sliding movement etc of onscreen objects.

Browser crashes at many occurrences, While many times it crashes randomly, I can reproduce some of the scenarios like if I press the back button it crashes (I have a custom back button with jump to slide trigger).

Flash version runs smoothly and perfectly on PC, I am having issue with just HTML5 output on iPad.

Has anybody experienced browser crash issue on iPad? Any suggestions to fix this issue would be really appreciated.

Thanks in Advance

MK

1 Reply
Mike Taylor

Hi MK! Do you have a link  you can share? I'd be happy to test it out and see if that happens for me too? 

As you know from reviewing the comparison matrix, there are some inherent limitations with HTML5 that will hopefully work themselves out over time, but if there's anything that can be done on our side, we're happy to have a look at your file. You can send it to us on the second page of this link. 

This discussion is closed. You can start a new discussion or contact Articulate Support.