Browser toolbar disappearing in published LMS Storyline projects
My biggest Storyline project to date is in the beta phase and multiple beta testers keep notifying me of a problem where the class opens with no browser toolbar. As a result, they have to open their computer's task manager to end the program just to exit the class (even the escape key won't get them out of it).
I've never experienced this myself when testing my published classes and it does not happen to everyone who takes the course; maybe about half of them experience the issue. Though so far it does seem to only happen with Internet Explorer users. (Not good because our OT department only allows Internet Explorer to be used by our employees.) It seems to strike at random.
I know what you're thinking - my "other" settings in the player menu are set incorrectly. Au contraire. I checked them all, and they are all set to open with the user's current browser size and lock the player at the optimal size.
So what am I doing wrong? My projects are published through Coursemill (a Trivantis product). Many thanks to anyone who can help!