I am trying to view my course from the desktop. When I try to launch in Chrome or IE, all of the sudden I am getting a Flash Shockwave error. I can't view my course, the loading symbol just goes round and round.
Firefox is working fine, but I need IE for some courses and Chrome for others because of different client needs.
If I load to our FTP site and click the link in IE and Chrome, the courses run fine in both browsers--but that's an extra step I'd like to skip if possible.
I did recently do the Windows 10 upgrade. Do you think this could have anythign to do with it?
If you just see a spinning circle or a Flash Player notification when you launch published courses on your local computer, you may be experiencing a new Flash Player security feature. See this article for details and solutions.
If distributing to users, editing Flash trusted locations is not a viable solution. The steps required are too complex to include in a user flow. I would much prefer the user be shown the html5 version instead of getting this Flash error. I think an option should be added to the Publish dialog.
If you are distributing to users, it should be loaded onto your LMS or either a web server and this issue should not occur. This is an issue viewing the content locally, which seems to be happening the most to course developers.
5 Replies
Hi Brooke!
If you just see a spinning circle or a Flash Player notification when you launch published courses on your local computer, you may be experiencing a new Flash Player security feature. See this article for details and solutions.
THANK YOU, Leslie! This is so helpful. Fixed the issue :)
Glad to hear it Brooke. Thanks for the update.
If distributing to users, editing Flash trusted locations is not a viable solution. The steps required are too complex to include in a user flow. I would much prefer the user be shown the html5 version instead of getting this Flash error. I think an option should be added to the Publish dialog.
Hi Jared!
If you are distributing to users, it should be loaded onto your LMS or either a web server and this issue should not occur. This is an issue viewing the content locally, which seems to be happening the most to course developers.
How are you publishing and sharing the content with your users? Have you tested viewing as they would?
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