The font in bold renders above the line for some reason. I have looked at properties for the caption, the fonts, the paragraph and I am not able to figure out why it does like that. It is on all slides.
leslie, walt, indeed publishing does remove the font rendering error.
But does the font render incorrectly while doing a Preview and editing work for you as well? I still think there is something funny going on. Would your R&D guys think that it could be interesting to take a look at?
I did not see the issue during Preview. I went ahead and published when I did not see it there thinking perhaps it was post-publish while we awaited your response.
I'd advise a repair of your software perhaps to see if this alleviates the issue for you.
Yes, if you need further assistance, I would reach out to our team here to discuss further.
6 Replies
Hi Soren, thanks for the screenshot!
I'm trying to recreate this problem in a new Storyline 360 file, but I still need your help.
Could you share a sample slide that displays the misaligned text? I'd like to take a closer look. Thanks!
Yes Alyssa, here is an excerpt from my project.
The font in bold renders above the line for some reason. I have looked at properties for the caption, the fonts, the paragraph and I am not able to figure out why it does like that. It is on all slides.
Does it happen when you publish, or only on preview?
Hi Soren,
Thanks for sharing the .story file for us to take a look.
I agree with Walt as well, curious where you are seeing this behavior or if in a certain browser.
Here's my published output and it looked as expected in Chrome.
leslie, walt, indeed publishing does remove the font rendering error.
But does the font render incorrectly while doing a Preview and editing work for you as well? I still think there is something funny going on. Would your R&D guys think that it could be interesting to take a look at?
Hi Soren,
I did not see the issue during Preview. I went ahead and published when I did not see it there thinking perhaps it was post-publish while we awaited your response.
I'd advise a repair of your software perhaps to see if this alleviates the issue for you.
Yes, if you need further assistance, I would reach out to our team here to discuss further.
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