Phil Mayor Hero almost 11 years ago05/20/13 at 11:48 pm (UTC) You could say what your problem is it may not be a bug and someone may have a fix. lots of us use Macs and parallels to run Storyline.
Bonnie Jeansonne Author almost 11 years ago05/21/13 at 8:22 am (UTC) Thanks Phil! There are 2 issues. 1. Here is what happens when I try to draw a shape on the screen. The square doesn't get larger with the anchors. This picture shows what seems to happen when I select a design. I did not add the white square it just happened.
Peter Anderson Staff almost 11 years ago05/21/13 at 8:23 am (UTC) Hi Bonnie, Looks like a DPI issue. Storyline will function as expected when Windows is set to 96 DPI (dots per inch). Storyline doesn't currently support 120 DPI. If your system is set to 120 DPI, you may experience erratic behavior, such as: * Elements of the application are misplaced or distorted. * Objects are misplaced or distorted when previewed or published. * Zoomed images don't work as expected. * Font sizes are incorrect after using the translation features. Here's how you can switch to 96 DPI.
Bonnie Jeansonne Author almost 11 years ago05/21/13 at 11:35 pm (UTC) Thanks Peter! I think this learning community is incredible.
Peter Anderson Staff almost 11 years ago05/22/13 at 9:27 am (UTC) Bonnie Jeansonne said: I think this learning community is incredible. I agree!
5 Replies
You could say what your problem is it may not be a bug and someone may have a fix. lots of us use Macs and parallels to run Storyline.
Thanks Phil!
There are 2 issues.
1. Here is what happens when I try to draw a shape on the screen. The square doesn't get larger with the anchors.
Hi Bonnie,
Looks like a DPI issue. Storyline will function as expected when Windows is set to 96 DPI (dots per inch).
Storyline doesn't currently support 120 DPI. If your system is set to 120 DPI, you may experience erratic behavior, such as:
* Elements of the application are misplaced or distorted.
* Objects are misplaced or distorted when previewed or published.
* Zoomed images don't work as expected.
* Font sizes are incorrect after using the translation features.
Here's how you can switch to 96 DPI.
Thanks Peter!
I think this learning community is incredible.
I agree!
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