Since I installed the new update of Articulate Storyline 360 some slides no longer appears (both in preview mode and online). The problem appears in slides that contain images and shapes (such as arrows for example) superimposed.
Our team is working on a similar sounding issue we saw where Straight arrows won't display in preview or when viewing the published output in Update 17. It looks like all your content has disappeared though in the preview? Could you share a copy of that .story file (even just a few slides) so that I could test it out?
Our team is hard at work on it! If you do need to use an earlier update while we finalize the fix, please let me know or connect with our Support Engineers here directly. We'll be happy to help.
I know a few folks have looked at removing the Arrow shapes while our team finishes up work on this.
8 Replies
Hi Thomas,
Our team is working on a similar sounding issue we saw where Straight arrows won't display in preview or when viewing the published output in Update 17. It looks like all your content has disappeared though in the preview? Could you share a copy of that .story file (even just a few slides) so that I could test it out?
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I'm experiencing the same thing. Please keep us posted.
It looks like that there are huge problems with shapes on slides. It's impossible to use courses publish with this update.
I hope there will be a fix as soon as possible!
Hi Margit,
Our team is hard at work on it! If you do need to use an earlier update while we finalize the fix, please let me know or connect with our Support Engineers here directly. We'll be happy to help.
I know a few folks have looked at removing the Arrow shapes while our team finishes up work on this.
Hi Ashley,
Can I have an earlier update? I have to finish my e-learning for next week..
Thanks in advance.
I'll reach out to you directly, Thomas! Keep your eyes peeled for an email from Support@articulate.com
I caught the bug too... is the update from today (June 25 2018) a fix?
Yes it is, Holly! Go ahead and update your software, if you haven't already. You should see an improvement after the update!
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