Bullet color insists on white!

May 25, 2012

I have a weird bullet issue in storyline.  It seems the last bullet in a list of items wants to turn white regardless of what color the font is!  It happens with regular 'circle' bullets as well as with alphabet bullets.  Anyone else have this happen?  Do you have a workaround for what seems to be a  bug (either on my machine or in storyline).   I can't seem to fix it, or figure out why/when it happens (it's not consistent).  Here are screenshots of two examples of this.

 

37 Replies
Greg Hagar

Hi Leslie,

Yes it is dated but it seems to be only one of several dated threads related to this same issue (as is the case with many lingering and unresolved SL issues). So it was an arbitrary decision on my part to post here rather than somewhere else, but I'd be happy to post in another thread if that helps

Anyway, my issue is actually that when copying text from another document (say in black) and pasting it into a SL textbox that is formatted for white text  - the text is white, but the bullets are black. No amount of highlighting text in different  directions, or adding/removing bullets, or looking for hidden characters on a line resolves this. My only solution is to open the bullet options and manually change the color of each offending bullet (ok, but not ideal).

Jim Penson

I find this to be sort of endemic throughout software. I've had this problem in Word, Excel, Powerpoint, Captivate as well as others. It must be really difficult to code this to get the bullet color to always align with the bullet. I think it has to do with whether you are adding a bulleted item, filling in a line of text on a bullet that already exists, or are backspacing upwards to remove bullets. Word is particularly bothersome about this. 

Carlos M.

Hey everyone!

I had the same issue and tried everything on this thread (and another 2 threads) before finding a solution here! Thank you all so much! What worked for me was to select the text that had the different color bullet points, select the drop-down menu on the bullet points button, select the color button, and manually select BLACK (or the color you need) for it to change all the bullet points on the text selected in the slide to black. 

I noticed that if I selected AUTOMATIC for color, and even though black was highlighted, it did not change all the bullets to one color. 

This was constant on several of my imported PowerPoint slides, it may be a theme hiccup when importing. 

Thanks again everyone! ^_^ 

Jose Tansengco

Hello Richard, 

If you're seeing the same behavior happen in PowerPoint, then the issue might have something to do with special formatting that is applied to your text. Try copying and pasting your text using the text only option and then recreating the bullet points to see if this helps. 

Let me know if clearing any formatting from the text helps! 

Jose Tansengco

Hi Richard,

I'd like to get our support team involved so we can get more eyes on this behavior.

I tried replicating the issue in a new Storyline 360 project file but I am unable to do so using basic white/black text with some bullet points. 

Would you be willing to share a project file that contains the issue file with me? You can either upload it here, or by opening a case with our support team. Being able to observe the behavior first hand will help point is in the right direction in terms of getting a clearer idea of what's causing it.