Hi there, Senthil. Thanks for the screenshots - they helped me to understand what you were seeing.
First, just a quick reminder that Storyline 2 HTML5 output is not supported for Internet Explorer, so I wouldn't expect that output to function well.
We've documented an issue where not all of the formatting options with Notes text are being rendered in the HTML5 output, so I'm going to tag this discussion to be updated if we have a fix. Here's a bit more information about how we tackle bugs like this.
Are most of your learners viewing your courses in a browser that doesn't support Flash?
Hi Crystal, thanks for your reply, We use Chrome by default, and the screen shot taken from chrome only. Most of the learners use ipad (chrome and safari).
The vast majority of our customers are using Articulate 360, so that’s where we’re putting our focus. We’re also delivering periodic updates for Storyline 3, the most current perpetual version of Storyline.
At this time we are not releasing any bug fixes for Storyline 2. If we decide to reroute, we'll report back to this discussion.
6 Replies
Hi there, Senthil. Thanks for the screenshots - they helped me to understand what you were seeing.
First, just a quick reminder that Storyline 2 HTML5 output is not supported for Internet Explorer, so I wouldn't expect that output to function well.
We've documented an issue where not all of the formatting options with Notes text are being rendered in the HTML5 output, so I'm going to tag this discussion to be updated if we have a fix. Here's a bit more information about how we tackle bugs like this.
Are most of your learners viewing your courses in a browser that doesn't support Flash?
Hi Crystal, thanks for your reply, We use Chrome by default, and the screen shot taken from chrome only. Most of the learners use ipad (chrome and safari).
So we use only HTML5 output from storyline.
Thanks for confirming Senthil.
As Crystal shared above, this conversation has been attached to the report.
Hi Leslie, Is there any update on this, its been around 18 months?
Hi Senthil!
The vast majority of our customers are using Articulate 360, so that’s where we’re putting our focus. We’re also delivering periodic updates for Storyline 3, the most current perpetual version of Storyline.
At this time we are not releasing any bug fixes for Storyline 2. If we decide to reroute, we'll report back to this discussion.
This discussion is closed. You can start a new discussion or contact Articulate Support.