4 Replies
Ashley Terwilliger

Hi Debbie,

It may be helpful for us to see your .story file (or even that one slide) to see if the button does exist anywhere else (places I would check include: within a state, layer, master slide, etc.). Also, you if you've checked all of those items and it's still causing a problem I'd check the following things next:

  • Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
  • Avoid using special characters, accents orsymbols in your file names.
  • Try importing it into a new Storyline project to see if that resolves the issue
  • Conduct a repair of Storyline