Button icons not displaying correctly in preview/publish mode

Aug 03, 2018

I'm working on an elearning course that uses buttons for users to input answers to questions. When the button is not selected, it uses the outlined-checkbox icon. (See Screen Shot 1). In editing mode, it looks fine, but when I preview or publish, the icon has a strange line running through it (See Screen Shot 2). I've tried removing the icon, replacing it with another, and returning to it - it only seems to affect this ONE icon. I'm using Storyline 3. What is going on?

3 Replies
Katie Riggio

Hi, Sarah. Yikes, sorry you're seeing that wonky format on one icon–I'd love to help out!

Mind sharing your .story file with me here, so I can take a closer look? I'm happy to test it on my end and let you know what I find. If you need to share the project privately, use this upload link.

Also, what version of Storyline 3 are you using? To find this detail, go to the Help tab and then click on About Storyline. Thanks–I'll be standing by!

Katie Riggio

Really appreciate you sharing your file with me, Sarah! 

I was also able to see the wonky formatting on only the dotted checkmark icon in your project during Preview/after Publish, and I can recreate the behavior in a test file. I'll share this potential bug with my team, and we'll determine next steps. 

Thanks again for bringing this oddity up to us, and we'll let you know as much as we can, as soon as we can!

This discussion is closed. You can start a new discussion or contact Articulate Support.