Button pressing on ipads

Hello

I am just starting to test my courses on ipads and I have come across an issue with some of the buttons for the page to progress needing to be pressed twice instead of once.  This happens on some slides but not others.  I am using Storyline version 3.

The buttons are set up on the template and should all be the same with the same triggers so I don't understand why when playing the eLearning on the ipad they behave different to a PC.

Do you have any ideas?

Many thanks
Amanda

1 Reply
Ren Gomez

Hi Amanda,

Thanks for reaching out and sharing that .story file! I have seen issues in the past regarding a single tap not working for rounded buttons with down states, but at first glance, I didn't see any rounded buttons in your file.

I've opened a case on your behalf with our support engineers so they can take a closer look at your file and provide some next steps!

In the meantime, try removing the down-state from your buttons and see if that helps solve the tapping issue!