I just can't figure out what I have setup incorrectly. Please see attached view of the slide. I actually have it working on other slides but when I set up the variables, conditions, triggers and states all the same it still does not appear when revisited?
The behavior should be, play audio when timeline starts, then when complete set it to true so that when the slide is revisited the audio will not play instead the Replay Audio button appears and they can hear it again by selecting.
I think it is the state I don't have set up correctly but...had to reach out for some help, in crunch mode on meeting deadline! :-)
Are you able to share a copy of your .story file here with us? It's a lot easier to figure out if we're able to take a look at all the slides, their triggers, properties, etc. and how they interact with one another. If you need to share it privately you can also send it along to our Support Engineers here.
I wish I could but I can't, the course covers a confidential internal application. I have tried everything I can think of, I believe it has to do with me not setting up the States correctly. Maybe just a simple question I could ask is...to go from a Hidden to a Normal state, I would make sure I have a Normal State added and then set a trigger to change state to Normal when timeline starts with a condition that the Audio variable has been set to True. Is there something I am missing with transitioning the states?
What are the slide properties set too? You'll need to have it be "reset to initial state" to be able to use the "when timeline starts" part of that state change trigger.
The normal and hidden states are built in, and the default is that the object is in the normal state to start.
Ashley, my apologies for asking so many questions on this but I just can't figure it out. I would like to upload my storyline file to be reviewed....but, I don't know exactly how to do that from here by adding it as an attachment? Can you please give me the steps to do that?
I should have asked my question more specifically. I see the Add Attachment button but am not clear on, do I publish the course and then send it? I can't send you a link to where I have it saved? I am sorry for such simple questions, this is my first time trying to share a course externally from our network.
I am sorry to be taking up so much time but I just do not understand. I have only published to my own network drive then loaded to our SharePoint so I don't know any other way of saving the courses?
Attached is a view of the files, can you tell me how to get to you the appropriate file?
You are fine Kelly! This would be an important item to understand.
That looks like the published output folder/files.
If you wanted to edit that same file, make some modifications/republish, etc, how would you do that? Where is the file that opens in Storyline to make edits? That's your .story project file.
22 Replies
Hi Kelly,
Are you able to share a copy of your .story file here with us? It's a lot easier to figure out if we're able to take a look at all the slides, their triggers, properties, etc. and how they interact with one another. If you need to share it privately you can also send it along to our Support Engineers here.
I wish I could but I can't, the course covers a confidential internal application. I have tried everything I can think of, I believe it has to do with me not setting up the States correctly. Maybe just a simple question I could ask is...to go from a Hidden to a Normal state, I would make sure I have a Normal State added and then set a trigger to change state to Normal when timeline starts with a condition that the Audio variable has been set to True. Is there something I am missing with transitioning the states?
thank you for your help.
Hi Kelly,
What are the slide properties set too? You'll need to have it be "reset to initial state" to be able to use the "when timeline starts" part of that state change trigger.
The normal and hidden states are built in, and the default is that the object is in the normal state to start.
Kelly,
Start a new project, and import only that slide to it. Replace the audio with something innocuous, if you have to, then post it here.
Actually, the timeline starts whenever a slide is revisited, regardless of the setting.
Here is a few slide of my course request in the reply to my posting.
Thank you for your time and help!
Kelly, if you reply by phone, your attachment doesn't make it. you have to come here and use the ADD ATTACHMENT button.
Hi Kelly - also be advised that your signature is attached here. You are welcome to pop in and edit that as well.
Ashley, my apologies for asking so many questions on this but I just can't figure it out. I would like to upload my storyline file to be reviewed....but, I don't know exactly how to do that from here by adding it as an attachment? Can you please give me the steps to do that?
Hi Kelly!
If you pop into the forums to reply, you will see an 'Add Attachment' option in the reply window:
I should have asked my question more specifically. I see the Add Attachment button but am not clear on, do I publish the course and then send it? I can't send you a link to where I have it saved? I am sorry for such simple questions, this is my first time trying to share a course externally from our network.
Find the .story file and attach it. That way, people can look under the hood, and help you figure out not only what is happening, but why.
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Was anyone able to open my story file?
Hi Kelly! No worries :) Walt is correct, we would want you to upload the .story project file that you are working on.
Oops, responding at the same time. I'm not seeing a file attachment here.
I am sorry to be taking up so much time but I just do not understand. I have only published to my own network drive then loaded to our SharePoint so I don't know any other way of saving the courses?
Attached is a view of the files, can you tell me how to get to you the appropriate file?
You are fine Kelly! This would be an important item to understand.
That looks like the published output folder/files.
If you wanted to edit that same file, make some modifications/republish, etc, how would you do that? Where is the file that opens in Storyline to make edits? That's your .story project file.
Whew...okay I think this should be it.
In Articulate, click on File and choose Save As...
The top of that window will show you where to find it.
Change this trigger on the replay button so that it uses the timeline of the slide, instead of the timeline on the button.
That did it! Thank you for your time and bearing with me here! Appreciate your help.
Woo hoo! Success and a solution before I can even pop back in :)
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