6 Replies
Kathleen Fitzgerald

Here is our file. It is slide 1.24 Head to Toe, the more info button on the chest popup and the abdomen popup, the trigger is sometimes delayed when playing the LMS published version on a laptop. I've tried uploading the project files as well as the LMS published file but it does not seem to upload.  any suggestions?

Michael Hinze

I tested your file in SCORM cloud and didn't experience any delays (tested in IE11). I wonder though if simplifying your file may help with consistency. For example, you duplicate the hotspots from the baselayer (e.g. Neck, Abdomen, etc.) on every layer. You could just remove them from all the layers, unselect the 'Hide objects on baselayer' option in the layer properties and the slide would still work as before.

Ashley Terwilliger

Hi Kathleen,

If it's only occurring with one users, you'll also want to see if there is anything different about how that user is accessing the course. Possible items to look into are the browser used and Flash version, and if possible I'd have the user try it in a new browser to see if the problem persists. As Michael mentioned he tested it at SCORM Cloud which is an industry standard testing method for SCORM content (it also allows for a free account), and you may want to try uploading the course there and share that version with the particular user.