3 Replies
Christine Hendrickson

Hi Eoghan,

I can see what you're referring to - the right side looks like it's covered or being cut off.

Can you tell us how you're viewing the published presentation, please? Are you viewing the published output files locally, or are you uploading to a web server or LMS?

If you're viewing your published files locally, this may be the problem. If you view a published Storyline presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:

Publishing and Sharing Articulate Storyline Content

  • I suggest using SCORM Cloud for your course - it's a great place to test SCORM content.
  • Another option would be to use our Tempshare server. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.
  • You're always welcome to try out Articulate Online, as well - it's available for a free 30 day trial.

If you are uploading to a sever, you might want to check your version of Flash and the system requirements for viewing Storyline content:

If you still have trouble, you're welcome to share the .story file here. We'd be happy to take a look!


Eoghan O'Maolain

Hi Christine

Thank you for getting back to me. I'm in Norfolk in the UK, so there's a time delay. The session is published for LMS and is being hosted on the University of East Anglia's Blackboard LMS.

I've checked software versions and they are

IE 9 - 64 bit edition

Flash version 14

I've also attached the .story file for you to have a peep at.

Thank you again



Christine Hendrickson

Hi Eoghan,

No problem whatsoever with the delay - I've seen much longer, so it's perfectly fine :)

Also, thank you very much for sharing the project file! I do see the buttons you mentioned earlier in the "Learning Style", slide 1.14.

I published the original file and uploaded it to SCORM Cloud for testing:

Testing buttons for Eoghan

The buttons appear properly for me in SCORM Cloud with Google Chrome, Internet Explorer 11 and Firefox 31.

I do not have access to a locally installed version of Internet Explorer 9 on this machine. However, if you experience the same issues with the link that I shared, I can see about trying to get access for testing.

Could you please take a look and let me know if you see the same behavior with my published version?

Thank you!