I have a standard set of buttons I've added to a custom master slide - home, help, about etc. Created states for each button. When previewed, the hover state looks like a mini-version of the normal button state. What could be causing this? Thanks.
Difficult to say without looking at the project, honestly. Are you triggering the state, by any chance, or do you simply have the effect added in a normal "Hover" state? If you're triggering the state and the state being used is a "Hover" state, try removing the trigger and see if it looks a little better.
It sounds like it's pulling in a smaller image - do you have a smaller version anywhere on the slide or in the states, at all?
Any chance you can share the .STORY here so I, or other community members, can check it out?
It is a simple text box in the master slide with normal, hover, selected and visited states. With or without a trigger it behaves the same; when hovered on, it shrinks substantially. There is no other usage of this in any other place. I have tried removing various states, but it only stays the size it should if I remove all states except normal.
I also tried a box shape with text, and it behaves the same.
Could it have anything to do with the Master template settings?
Sorry, I am not able to share this proprietary file....
It appears to work correctly in a new blank project. If the file is corrupted, how do I save everything I've already done to a new project without starting all over?
Thanks for getting back to me and thanks for trying that out!
It may not be corrupted, but again, without seeing it, it's difficult to say.
You could try importing the original project into a new file. That might fix the issue for you, or hopefully it'll at least render the state changes properly.
If you're not sure how to do this, take a quick look at the following tutorial:
If you import the original slides into a new file and still run into trouble, you're welcome to share the file with us privately. We'd be happy to take a look and see what's happening.
When you receive a confirmation email with the case number, please share it with me. This way I can take a look and keep in touch with you here on the forums.
10 Replies
Hi Richard,
Difficult to say without looking at the project, honestly. Are you triggering the state, by any chance, or do you simply have the effect added in a normal "Hover" state? If you're triggering the state and the state being used is a "Hover" state, try removing the trigger and see if it looks a little better.
It sounds like it's pulling in a smaller image - do you have a smaller version anywhere on the slide or in the states, at all?
Any chance you can share the .STORY here so I, or other community members, can check it out?
Thanks!
Christine,
It is a simple text box in the master slide with normal, hover, selected and visited states. With or without a trigger it behaves the same; when hovered on, it shrinks substantially. There is no other usage of this in any other place. I have tried removing various states, but it only stays the size it should if I remove all states except normal.
I also tried a box shape with text, and it behaves the same.
Could it have anything to do with the Master template settings?
Sorry, I am not able to share this proprietary file....
Hi Richard,
If it's happening with other shapes as well, it may be an issue with the file itself.
Can you try creating a new, blank Storyline project and see if the same thing happens through the Master, please?
Thanks very much Richard,
Christine
Christine,
It appears to work correctly in a new blank project. If the file is corrupted, how do I save everything I've already done to a new project without starting all over?
Thanks.
Hi Richard,
Thanks for getting back to me and thanks for trying that out!
It may not be corrupted, but again, without seeing it, it's difficult to say.
You could try importing the original project into a new file. That might fix the issue for you, or hopefully it'll at least render the state changes properly.
If you're not sure how to do this, take a quick look at the following tutorial:
Importing from Another Storyline Project
If you import the original slides into a new file and still run into trouble, you're welcome to share the file with us privately. We'd be happy to take a look and see what's happening.
Thanks!
Christine
Let me share it privately if I may - that would certainly help.
Importing did not solve the issue. I have sent the story to Support. Thanks for your help.
Thanks, Richard.
When you receive a confirmation email with the case number, please share it with me. This way I can take a look and keep in touch with you here on the forums.
Christine, it's #00334085
Thanks.
Hi Richard,
Excellent, thank you. I see that Vira's been assigned to the case already.
I'll go ahead and take a look at the file. If I'm not able to provide any suggestions, I'll keep a look out for any advice she may have on this.
This discussion is closed. You can start a new discussion or contact Articulate Support.