3 Replies
Ashley Terwilliger-Pollard

Hi Rachel,

Are you able to share a copy of the original Storyline 1 file here with us? Also, you'll want to confirm that you're working on local project files as described here. Do you open the file directly into Storyline 2 or have you tried importing it into Storyline 2 following the steps here? 

Ashley Terwilliger-Pollard

Hi Rachel,

Thanks for sharing the SL1 file. I see the same thing when upgrading your file, but can't replicate it on a brand new SL1 with my own custom buttons. It looks like in your upgraded file I'm able to insert a new button and that one works as expected. I tried copying your buttons within the file, and the same behavior persists - so it seems to be associated with the button you've inserted. Is it an image file you had from somewhere else? Was it located on a local drive when you insert it?