5 Replies
Christie Pollick

Hi, Kendra -- I see that the ticket you created (00602035) on 7/10/15 was being handled by Wilbert, one of our Support Engineers. As your out-of-office auto reply indicated that you would not be returning until a later date this month, the ticket was marked as such and closed. If you find that this needs to be revisited upon your return, kindly submit another ticket for assistance. Thank you.