Buttons not working on iPad

Apr 11, 2016

I did not see this in any of the discussions.

I have a course that works fine for the PC. We are working to have all of our courses play on the iPad as well.

The second slide on the attached project does not allow the learner to press all of the buttons when played on an iPad. I have tested this on both SCORM Cloud and our LMS with the same result.

I can press the first three or four buttons then they all stop working and I cannot complete the slide.  Any ideas or solutions?

Thanks.

11 Replies
Christie Pollick

Hi, Jeffrey -- Thanks so much for reaching out, and I am going to verify if I also find the same when I test your course via the SCORM Cloud, as well. If so, I may need to set you up in a case so that our Support Engineers are able to examine your file more closely and share any additional insights. I'll be in touch shortly with my findings, and your patience is appreciated! 

 

Christie Pollick

Hi, Jeffrey -- Thanks again for your patience and I experienced the very same behavior you've described when testing your course via the SCORM Cloud. As such, I will go ahead and create a support ticket on your behalf momentarily and I will be sure to follow along with their progress in order to share relevant updates here for others who may benefit. 

Christie Pollick

Hi, Craig -- As a bit of time has passed since the last activity here in the post, you would be welcome to reach out to Jeffrey directly via the 'Contact Me' link on his profile page. I did take a look at the case he had submitted, and it appears that ultimately, our engineer concluded the following:

"I have been working with your file and I found that the course will work if you set each of the slide layers to use "Reset to initial state" on the "When revisiting" slide property. 

I also suggest using a consistent design across all the slide layers since some of the slide layers have the hotspot covering the whole slide while some slide layers have the hotspot covering only the right side of the slide." 

If you are experiencing similar difficulty and would like us to do some testing on your file, you are welcome to pass it along and we'll check it out! And if you'd prefer private review, here is the form you would need to send that our way. 

Martin Volckart

Hi Leslie,
Clicking on the transparent fields lying above the objects with the questionmarks should each show a different layer. There you can click on different buttons (orange). The buttons 1. change a variable and 2. hide the layer again. Back on the base layer the object behind the button that initially showed the 'choice'-layer changes its state depending on the changed variable.Viewing the published course online with the ipad and with a pc you will probably see that it works fine on pc. On ipad the choice layers won't show.

Von meinem Samsung Galaxy Smartphone gesendet.

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