I have a course that has many slides with layers. I have "Prevent user from clicking base layer" unchecked in all layers but I still cannot click the base layer buttons when I'm in another layer. I am attaching the slide with the issue. Thank you.
Hi, Julie -- Thanks for providing your file. It appears that you had the 'Prevent user from clicking base layer' boxes unchecked and everything was set up correctly. It could be that somehow the file became corrupted. The best way to avoid file corruption is to always ensure that you are working locally as described here. Please check out the attached sample file and let us know if you have any other questions or concerns!
I am working locally and I have this issue with about 20 slides in the entire course. Is there any easy fix?
Julie Riplinger, PhD
SENIOR LEARNING CONSULTANT
Intellinex OS-PS, Inc., A Xerox Company
(206) 381-3779 ext. 1560
Christie Pollick replied:
Hi, Julie -- Thanks for providing your file. It appears that you had the 'Prevent user from clicking base layer' boxes unchecked and everything was set up correctly. It could be that somehow the file became corrupted. The best way to avoid file corruption is to always ensure that you are working locally as described here. Please check out the attached sample file and let us know if you have any other questions or concerns!
Hi Julie -- I also wanted to note that when you reply via email, your signature is displayed publicly here in the thread. Please feel free to edit to remove that information if you wish. :)
4 Replies
Hi, Julie -- Thanks for providing your file. It appears that you had the 'Prevent user from clicking base layer' boxes unchecked and everything was set up correctly. It could be that somehow the file became corrupted. The best way to avoid file corruption is to always ensure that you are working locally as described here. Please check out the attached sample file and let us know if you have any other questions or concerns!
I am working locally and I have this issue with about 20 slides in the entire course. Is there any easy fix?
Julie Riplinger, PhD
SENIOR LEARNING CONSULTANT
Intellinex OS-PS, Inc., A Xerox Company
(206) 381-3779 ext. 1560
Christie Pollick replied:
Hi, Julie -- Thanks for providing your file. It appears that you had the 'Prevent user from clicking base layer' boxes unchecked and everything was set up correctly. It could be that somehow the file became corrupted. The best way to avoid file corruption is to always ensure that you are working locally as described here. Please check out the attached sample file and let us know if you have any other questions or concerns!
Hi Julie! Did you still have an issue with the project that Christie shared with you?
The solution she used was to import your slides into a new project as explained here.
Hi Julie -- I also wanted to note that when you reply via email, your signature is displayed publicly here in the thread. Please feel free to edit to remove that information if you wish. :)
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