Callout shape covered (?)

May 13, 2019

Hello all, i have this problem with the rounded callout shape.

This is on articulate:

This is on preview or publish:

I attached a story file if you want to try it.

 

3 Replies
Leslie McKerchie

Hello Daniel,

Thanks for reaching out and sharing a description, screenshots, and a sample file demonstrating what you are seeing in your project.

This is an issue our team is looking into. I've added this conversation to the report as we track user impact and so that we can update you here when we can.

This is specific to shadow and glow effects using captions and callouts.

If you can create your callout without the shadow, perhaps using some custom line formatting, your callout should work as expected without the tail getting cutoff.

This discussion is closed. You can start a new discussion or contact Articulate Support.