Can a long timeline cause this issue?
Hi. I have a course that plays a 30-35 minute video from an external server. I want the Learner to view the entire video, then the Next button will allow them to move forward. When they click Next and arrive at the next/final slide, they are marked as Complete in the LMS. A couple of Learners (out of 200) say the Next button will never let them move forward after the video. We ruled out issues with the versions of Flash and their browser.
Here's how I set up the file:
- I'm using the default Articulate player with built-in Next/Prev buttons.
- I inserted a Web Object that loads the video from the external URL automatically and displays it in the slide.
- Because Storyline cannot really "hear" when the video ends, I elected to use Jump to Next slide, When User clicks Next, IF object's state is Visited.
- On the same slide with video web object, I placed a shape object off the slide, with initial state as Normal. I added a trigger to change the state to Visited when the timeline ends.
- I dragged the timeline to 30 minutes (I've also tried 20 minutes).
SO...as long as the timeline has ended (30 actual minutes have passed), the object's state will change to Visited, and the Next button will allow Learner to move to final slide and will be marked Complete. (I suspected that these Learners were using the video's seekbar to skip through the video, and of course that will not satisfy the end of the 30 minute Storyline timeline. I now believe they did view the entire video, with more than 30 minutes passing.)
One other thing: The slide properties are set to Reset to Initial State. Is it possible that the video ends and then loops to beginning, causing the object to reset to Normal state and, thus, preventing Learner from clicking Next to move ahead? There are several hundred more Learners taking the course so I need to understand what's happening here. Thanks for any guidance on this!