We have couple of SL1 licenses available and would like to upgrade it to SL3. Hope this works same as upgrading from SL2. Please confirm that the original SL1 license can still be used to work on SL1 projects.
Our Customer care team are happy to help you upgrade and walk you through those steps! You can reach them by email at biz@articulate.com or by phone Mon-Fri from 8 am to 8 pm EST (+1 (800) 861-4880 ext. 2).
Your Storyline 1 license and access will remain to continue working on SL1 projects. Everything you upgrade to a newer version will have a backup copy created so you can always use that in the older version.
2 Replies
Hi Mahesh,
Our Customer care team are happy to help you upgrade and walk you through those steps! You can reach them by email at biz@articulate.com or by phone Mon-Fri from 8 am to 8 pm EST (+1 (800) 861-4880 ext. 2).
Your Storyline 1 license and access will remain to continue working on SL1 projects. Everything you upgrade to a newer version will have a backup copy created so you can always use that in the older version.
Thanks for the info Ashley!
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