Can play locally but not on LMS

Hi,
I am using Storyline 2. I am publishing a file that I intend to be viewed on an iPad using the Articulate player. I have selected the articulate player option and allowed for download to the device. 

I first want to publish and test from our LMS. After I publish, I can open the html and html5 in the browser and it plays just fine. When I tested the zip file on ScormCloud I get an error message 'the folder is empty'. I then tried to upload into our LMS and get an error message. 

I have tried changing the name of the published file and the project file as well as changing the location of both. I have uploaded a copy of the published file as well as the project file. 

Any ideas??

4 Replies