Can't access new slide templates in Storyline
Jul 24, 2012
Hi,
Has anyone encountered this? I ask SL to insert a new slide and it came back with this error.. It just started doing this today. I closed out Storyline, made sure nothing was running and tried again- same results. Rebooted, same results. Then, I reran storyline.exe, which "repaired" Storyline. Opened it, tried to insert a slide in both an existing project and a new one. Same results. I looked on the site for any similar problems, but saw none. Does anyone have any ideas?
Thanks,
Paul
4 Replies
P.S. "More information....." shows nothing when clicked. I have to click "Continue" to continue; the rest of the tabs show what they should. It's only the "Templates" tab that causes the error.
Hi, Paul!
Here's a recent thread on what looks to be the same issue: http://community.articulate.com/forums/t/14714.aspx
You may want to delete any templates that you recently downloaded and then re-download them to your My Documents\My Articulate Projects\Storyline templates folder.
Thank you, Gerry!! Sure enough, it was exactly the same issue. I deleted templates I downloaded late yesterday and life is good again.
Paul
GREAT! Glad it worked!
And thanks for coming back and sharing. Helps others with the same problem.
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