Can't change font

Hi, Lynn -- Thank you for your question, and sorry to hear of your difficulties! There are a few things we can try first to rule out the sources of some common issues: have you tried importing the file into a new file to see if you find improvement? Please see: Importing Slides from Other Articulate Storyline Projects for additional details. You might also want to ensure that you are working locally as outlined here: Create, Edit, and Publish Articulate Storyline Courses on Your Local Hard Drive.

And also, perhaps you might want to take a look at a post over here concerning default fonts and let us know if any of the suggestions offered do the trick for you! 

I experienced this over and over again until I finally figured out the fix. I know this is an old post, but I wanted to share in case anyone else is still frustrated by this problem. It seems to mostly happen to me on slide layers. Randomly it will not let me change the font in a text box. I tried highlighting just the text and then I tried clicking the entire text box but every time I would select a font type or new size from the Home banner, the font type will not change no matter what font I select. The odd thing is that it's not even using my theme's default font. 

I finally figured out that the only way to change the font when this randomly happens, is to use the pop-up text edit box instead of the font edit box on the Home tab. If the pop-up disappears, you need to highlight the text again to get the pop-up to reappear because that is the only way it will let you edit the text when this little bug occurs.  Hope this helps!

Thanks Lesa for that tip and I hope it helps someone else if they've run into the same thing.

Thank you for this!  I ran into this problem today.  I have spent about a half hour researching when I found your workaround.  It worked perfectly!

Glad that this was able to help you out as well Cindy. I appreciate you popping in to share and welcome to E-Learning Heroes :)

Hello!  I am also experiencing this little "undocumented feature..." where is the pop-up text edit box?

It's the little text editing bar that hovers over the text when you select text on the screen.