Am I missing something with the "Modern" player in that you can't change the individual slide navigation commands? I am having that giant play button issue and I'm trying to create 1 slide in the beginning w/o audio so that I won't have that. But for some reason, I can't make that first slide automatically advance. Or any of them for that matter.
David has given great instructions on jumping slides automatically.
You cannot make the first slide jump automatically to get around the giant play button issue and the audio/media will play correctly after that.
The browser requirement is that the user initiates the media which need then to press continue or the next button or even press the menu, but automatic transition will not activate the media on most browsers, or may cause issues down the line.
Thank you both for replying. I don't if I have done it right. Here are the first 4 slides of my .story. The entire thing is too large to upload. Can you tell me what I need to do for it to be seamless w/o the big play button in Chrome, please?
I duplicated the Welcome slide and made it short and advance automatically but then it won't play the audio on the real Welcome slide.
It won't the user has to initiate the audio, you need them to press a button. You can either create a slide that looks better than the black play button that has a play button on with a trigger to jump to the next slide, or add a continue button, but the key thing is the user must click to navigate to a slide with media on and then the audio/video will play.
Is this just the case if you have audio on the 1st slide? What if I took out the audio on the 1st slide and made a NEXT/CONTINUE button that they had to click and then added the audio to the next slide. Would that work?
Yes, the first slide needs to have no media which will get rid of the black screen, but if the next slide has nedia the user must click something to advance so the media will play.
It is a browser issue, chrome states that media has to be user initiated, there is no fix. This is a work around to get rid of the black box. I dont think there is anything to fix (apart from making the black screen look nicer).
I just duplicated my 1st slide and added a "Continue" button, made it super short and advance automatically and then it jumped to the real 1st slide and the audio played fine.
It should be user initiated so shouldn't work, after spending hours testing work around I found that it breaks down somewhere and wasn't worth the troubleshooting time.
You may find with that method the audio stops in some browsers, or it maybe related to the Media Engagement Index (if you are using chrome) in that case chrome saves data on if you played media on certain sites before and allows the media to play. It will work for you but not others who if it is the first time their MEI will be low.
I just duplicated my 1st slide and added a "Continue" button, made it super short and advance automatically and then it jumped to the real 1st slide and the audio played fine.
I may have misunderstood your reply says advance automatically, if the user clicks then that is all you need to do.
Glad Phil explained about this issue. Initially, it seemed like Google had modified the browser so that as long as media were not meant to play on an initial screen, no interaction was required.
I was trying to help someone yesterday with this, and absolutely could not find a way other than as Phil says, having the user click something on the screen.
This seems to be a relatively recent change to the browser, as I swear a month ago the browser was working as I mentioned above.
16 Replies
Hi Kathleen,
I assume you've set the slide properties of that first slide to advance automatically.
If you've done that, you should see a slide trigger to advance the slide at the end of the timeline. If that's not there, you can add it.
Is the timeline of that slide short enough? When I do this, I tend to make it very short, like 1/4 second.
If you post a copy of the story, I'm happy to look at it.
David has given great instructions on jumping slides automatically.
You cannot make the first slide jump automatically to get around the giant play button issue and the audio/media will play correctly after that.
The browser requirement is that the user initiates the media which need then to press continue or the next button or even press the menu, but automatic transition will not activate the media on most browsers, or may cause issues down the line.
Hi,
Thank you both for replying. I don't if I have done it right. Here are the first 4 slides of my .story. The entire thing is too large to upload.
Can you tell me what I need to do for it to be seamless w/o the big play button in Chrome, please?
I duplicated the Welcome slide and made it short and advance automatically but then it won't play the audio on the real Welcome slide.
Thank you!
Kathleen
It won't the user has to initiate the audio, you need them to press a button. You can either create a slide that looks better than the black play button that has a play button on with a trigger to jump to the next slide, or add a continue button, but the key thing is the user must click to navigate to a slide with media on and then the audio/video will play.
Is this just the case if you have audio on the 1st slide? What if I took out the audio on the 1st slide and made a NEXT/CONTINUE button that they had to click and then added the audio to the next slide. Would that work?
Yes, the first slide needs to have no media which will get rid of the black screen, but if the next slide has nedia the user must click something to advance so the media will play.
That's ridiculous. Is someone looking into fixing this? I realize it's a browser issue but still...
It is a browser issue, chrome states that media has to be user initiated, there is no fix. This is a work around to get rid of the black box. I dont think there is anything to fix (apart from making the black screen look nicer).
Is this the case when its added to an LMS too?
Yes, it works through a browser on the LMS
I just duplicated my 1st slide and added a "Continue" button, made it super short and advance automatically and then it jumped to the real 1st slide and the audio played fine.
It should be user initiated so shouldn't work, after spending hours testing work around I found that it breaks down somewhere and wasn't worth the troubleshooting time.
You may find with that method the audio stops in some browsers, or it maybe related to the Media Engagement Index (if you are using chrome) in that case chrome saves data on if you played media on certain sites before and allows the media to play. It will work for you but not others who if it is the first time their MEI will be low.
I'm sorry--maybe you misunderstood. They have to click the continue button.
So, therefore, it's user-initiated. Won't that work?
I may have misunderstood your reply says advance automatically, if the user clicks then that is all you need to do.
Super. Thank you very much for your help.
Glad Phil explained about this issue. Initially, it seemed like Google had modified the browser so that as long as media were not meant to play on an initial screen, no interaction was required.
I was trying to help someone yesterday with this, and absolutely could not find a way other than as Phil says, having the user click something on the screen.
This seems to be a relatively recent change to the browser, as I swear a month ago the browser was working as I mentioned above.
This discussion is closed. You can start a new discussion or contact Articulate Support.