I'm having the strangest issue with Storyline 360. I can't delete anything. I place audio, image, text etc. on the timeline and if I change my mind, I can't delete any media on my timeline once it's there. I can hide it or undo it. But that doesn't help when I'm several steps removed from the undo function and just need to delete objects.
I too am experiencing a similar issue around deleting objects from my projects. I have run through the recommended steps provided and I'm still experiencing the issue.
Great idea opening a chat case as well! I see you've connected with my teammate, Darrell, and I'm glad that you were able to delete objects in Storyline using the fn+delete keystroke combination on your Mac.
Feel free to reach out to us again if you run into other issues. We're happy to help!
3 Replies
Hello Danielle,
Thanks for reporting this. That behavior does sound strange and is a great troubleshooting opportunity for our Support team!
If this is happening in any project file, I see that Cleo recommended these next steps:
Let us know how you go!
Hello Katie,
I too am experiencing a similar issue around deleting objects from my projects. I have run through the recommended steps provided and I'm still experiencing the issue.
Thanks, Andy
Hi Andy,
Welcome to the E-Learning Heroes Community! 🎉
Great idea opening a chat case as well! I see you've connected with my teammate, Darrell, and I'm glad that you were able to delete objects in Storyline using the fn+delete keystroke combination on your Mac.
Feel free to reach out to us again if you run into other issues. We're happy to help!