Can't insert icons or videos from Content library

Sep 06, 2017

I'm having a persistent problem with inserting icons and videos from the Content Library. Whenever I attempt to select 'Icons' or 'Videos' from the drop down menu in the Content Library, it simply defaults back to 'Photos' (no error message displayed). I also get the same problem when I click the dedicated Icons and Videos buttons in the 'Insert' taskbar. 

The problem's persisted through a number of software updates - my version of Storyline is fully up to date. 

 

Has anyone else had this issue?

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