Can't published Articulate Storyline 360 files

I've added captions to these video in articulate 360 Storyline and it keeps popping up with a error report. I've tried everything from trying to publish it in every format. Restarting my software and computer and no avo.

It doesn't publish with HTML5/flash fallback

Can you help? 

2 Replies
Ashley Terwilliger-Pollard

Hi Becky,

I'm sorry for the issues you ran into where sometimes closed captions would overlap for back-to-back audio clips on a slide, and hidden characters in closed captions could cause the publishing process to fail.

It's been fixed in today's update of Articulate 360 - which also included a few important fixes and new features that you'll see in the release notes here.