4 Replies
Ali Goulet

Hey Mathilda! 

I'm really sorry to hear about your Storyline project file- it sounds as though it's corrupt. However, there may still be a working version of your project in your temp files. Here's how to check: 

1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline 

2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop. 

3) Change the file extension of the copy on your desktop from *.tmp to *.story. 

4) Double-click the file to open it in Storyline. 

File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). 

Consider using the preventative measures described in this article to protect your project files.

Let me know how that goes!

Fred Ryan

Hi,

This is not caused by file corruption, its caused by a software bug that Articulate is unwilling or unable to fix. The workaround is as follows:

  • When you get the error message click cancel (Do not click "Save As").
  • The software will create a new version of your project with sequential numbering starting at 1.
  • Your revisions are not in the newly created file but can be found in the original file.