Hi I have a screen recording in a project as a Step by Step Try it. So the recording spans over a number of slides. I have edited individual slides.
If I try and preview the slide, scene or project or publish the project all I see is the animated loading icon and the recording never starts. If I right click on each individual slide choose Action Fine Tuning and then Uncheck Stop Animation the preview/publish works.
Is this the correct action?
Also I'm unable to mix step by step and video recordings in the same project.
Welcome to Heroes! The issues you are experiencing with the previewing don't appear to be normal based on your description. Would you mind submitting a Support Case so that we can take a closer look? Please make sure to upload your file when doing so.
Thanks for attaching your file. I took a look and was able to preview the individual slides and the scene as a whole without any issues. The same goes for publishing. I've created a Screencast going over what I saw and I will be sending that to you in a PM here soon.
I am experiencing this same problem. I recorded the screens back in Storyline 2, and am now using Storyline via Articulate 360, could that be the issue?
5 Replies
Hi Trevor,
Welcome to Heroes! The issues you are experiencing with the previewing don't appear to be normal based on your description. Would you mind submitting a Support Case so that we can take a closer look? Please make sure to upload your file when doing so.
Always Happy to Help,
Adrian
I
Hi Trevor,
Thanks for attaching your file. I took a look and was able to preview the individual slides and the scene as a whole without any issues. The same goes for publishing. I've created a Screencast going over what I saw and I will be sending that to you in a PM here soon.
Thanks,
Adrian
I am experiencing this same problem. I recorded the screens back in Storyline 2, and am now using Storyline via Articulate 360, could that be the issue?
Hi Sara!
Sorry that you've run into a problem with your preview. This thread is a bit dated and looks like we were not able to recreate the issue.
I'd be happy to take a look at your .story file if you'd like, you can simply click to 'Add Attachment' to your forum reply:
This discussion is closed. You can start a new discussion or contact Articulate Support.