Can't see in preview or pubish a Screen Recording in a project
Hi I have a screen recording in a project as a Step by Step Try it. So the recording spans over a number of slides. I have edited individual slides.
If I try and preview the slide, scene or project or publish the project all I see is the animated loading icon and the recording never starts. If I right click on each individual slide choose Action Fine Tuning and then Uncheck Stop Animation the preview/publish works.
Is this the correct action?
Also I'm unable to mix step by step and video recordings in the same project.
Is anyone having the same issue?
5 Replies
Hi Trevor,
Welcome to Heroes! The issues you are experiencing with the previewing don't appear to be normal based on your description. Would you mind submitting a Support Case so that we can take a closer look? Please make sure to upload your file when doing so.
Always Happy to Help,
Adrian
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Hi Trevor,
Thanks for attaching your file. I took a look and was able to preview the individual slides and the scene as a whole without any issues. The same goes for publishing. I've created a Screencast going over what I saw and I will be sending that to you in a PM here soon.
Thanks,
Adrian
I am experiencing this same problem. I recorded the screens back in Storyline 2, and am now using Storyline via Articulate 360, could that be the issue?
Hi Sara!
Sorry that you've run into a problem with your preview. This thread is a bit dated and looks like we were not able to recreate the issue.
I'd be happy to take a look at your .story file if you'd like, you can simply click to 'Add Attachment' to your forum reply: