Can't see my text or images on IPad - I only see Menu and Next and Prev buttons. This seems to work fine on an Android and pc/laptop. I use an LMS and do not use the Articulate app. I do check Include HTML5 output. I tried it with checking and unchecking the Use Articulate Mobile Player for iOS or Android (which I do not want them to use anyway). Has anyone experienced this. I tested 4 separate courses and this is happening to all of them.
Hi, Lea -- Sorry for your troubles! Could you please double check the steps here, and would it be possible for you to share your file so we can do some testing for you on our end?
Hi, Lea -- The need to protect confidential material is common and certainly understood, so please feel free to use this form to submit your file and I will then pick your ticket up from a secure queue for offline review. I will then reply to the email address you supplied when you created your ticket and we'll go from there! :)
Hi, Lea -- Just thought I'd pop in to note that your file, #00730097, has been successfully received and I will begin testing momentarily. Please be on the lookout for my reply via email shortly! :)
4 Replies
Hi, Lea -- Sorry for your troubles! Could you please double check the steps here, and would it be possible for you to share your file so we can do some testing for you on our end?
Hi Christie - can you send me an email. Here is my contact semancik_lea_m@cat.com due to confidential material I cannot post my files here.
Hi, Lea -- The need to protect confidential material is common and certainly understood, so please feel free to use this form to submit your file and I will then pick your ticket up from a secure queue for offline review. I will then reply to the email address you supplied when you created your ticket and we'll go from there! :)
Hi, Lea -- Just thought I'd pop in to note that your file, #00730097, has been successfully received and I will begin testing momentarily. Please be on the lookout for my reply via email shortly! :)
This discussion is closed. You can start a new discussion or contact Articulate Support.