Can't translate storyline courses

Nov 04, 2015

Hi all,

during 2 weeks I only have problems with storyline... at the end, all of them are solved by the support team, but they are still without a good solution. For example the amount of information that Storyline courses, even they are short, charge the suspend data variable, and that makes the course not working well in Moodle. I'm thinking about changing to another software, cause it begins to stress me a lot. Let's see if somebody can solve this... I've realized that there are many people who is suffer the same.

I can't generate a word document for translate the course. It crashes in the begining of the process. I attach an image with the popup error window that appears. I have to send 10 modules to be translated for next week, and I have to send them tomorrow. Can anybody help me please?

13 Replies
Ashley Terwilliger-Pollard

Hi Cesc,

Did you submit a support case for this particular issue? We've had a few users who have shared a similar situation and it's not something that our team has been able to reproduce yet, so we'd want to take a look at your .story file and do some testing of it ourselves. You can reach out to them here if you haven't yet. 

Dan Marsden

the suspend_data size is really a SCORM 1.2 specification stupidity which was fixed in the SCORM 2004 spec.

In Moodle 2.7 and higher (which hopefully you are using because all older versions are no longer supported and could contain security issues) we have a setting called "SCORM 1.2 standard mode" which lets you "break" scorm compliance and allow suspend_data to store more than the 1.2 spec allows.

more information on this setting is here:
https://moodle.org/mod/forum/discuss.php?d=282656#p1211522

and ... if you're using an older version of Moodle, you should really prioritise an upgrade (and set up a regular scheduled upgrade process to make sure you remain on a supported release)

 

Cesc Garriga Pons

Hi Dan,

we're using moodle 2.8. and exporting the course in SCORM 2004 version has solved the problem. But I still think that's not the solution because my course is very short, 33 slides, and have only 10 questions at the end and we're using no variables. Why this type of course generates an amount of data that exceeds the suspend data variable? In a normal course of about 150 slides will happen the worst. Why? 

But really thanks for the answer... it gaves me more information to look for. Thanks.

Cesc Garriga Pons

mmm... can't imagine wich is the best solution. Maybe you should know if an important mount of people use to run ADL SCORM 1.2 compliance tests... and decide what's the best solution.

For sure, for eLearning departments who use to work with Articulate and Moodle softs would be the best solution.

I'm just trying out now and would tell you what happens.

Thanks.

Cesc Garriga Pons

Hi Dan,

I've prooved changing this in our moodle, but the courses exported with SCORM 1.2 with Articulate Storyline still doesn't work. They have the same problem.

The other exported with SCORM 2004 still work correctly.

May I leave moodle with this option unticked? I think it will be ok for the rest of the courses.. and I think will not cause problems. What do you think?

This discussion is closed. You can start a new discussion or contact Articulate Support.